So How Does Ordering Actually Work?
1. You click on your choice of online class to buy.
2. A new page pops up and you see an order screen. Input your name, credit card, city, state and zip code, then click "submit."
3. Another page pops up with the online video class ready to play. Click on "Play." You can bookmark the page and come back to it whenever you want. Your workbook is on the same page, as is the information you need to earn clock hours. That page also serves as you receipt and can be printed.

What if I Have Problems with the Online Class, Earning CEUs, or I Need Help?
Click here to reach us. We absolutely stand behind our online professional development courses and promptly respond to emails and calls. We normally reply the same day-- except for weekends and holidays. During Pacific time business hours, we usually reply within hours. We want you to be satisfied with your purchase and will help with any concerns you have. You can count on us. We have sold many distance learning courses and everyone who has bought one, has successfully viewed the class. It really is easy.

Will You Accept Special Orders?
Simply contact us to tell us what you need, and we will do our best to help. We can combine online classes with ebooks and bound books, and we can take your order by phone, and accept your purchase order or check. Just ask.

Can I Order Online Classes on this Site's Online Order Form
That's Meant for Products That Are Shipped?
Yes, instead of buying the online class here, you can order with our online order form. Click here for that form. But, you won't instantly receive your online class. The link will be sent to you via email. If you order the online professional development classes normally (here, on the page where they are shown), you receive them instantly. Our online order form is intended for products that require shipping. There will be a delay of about 10-24 hours for professional development courses bought using the online order form.

Can I Get College Credit and Clock Hours from the Online Classes?
Yes, our 10 hour Breakthrough Strategies to Teach and Counsel Troubled Youth course (click) offers 1 grad credit for about $44, along with 10 free clock hours or CEUs. Other courses offer a minimum of 1 clock hour and there is no additional charge for professional development units. They are included with the online training course. We have many approvals for clock hours and CEUs from many states, for many professions including teachers, counselors, social workers, psychologists, drug and alcohol counselors, marriage and family therapists, supervisors, administrators, principals, and more. To earn clock hours or CEUs, you will need to complete the post-test included with each online professional development course. College credit is provided through a regionally accredited university, and does require some homework, along with a pre- and post-test. For help, call 1-800-545-5736 toll-free or use one of our other contact methods (click here).

Can I Print or Save the Workbook That Comes with Many Online Classes?
Online seminar workbooks contain many free, printable resources that you can duplicate and use with students right away. Often, the workbook includes many posters, worksheets, and lesson plans. Your the online course workbook can be read immediately in the PDF format you see and use all the time. PDF is the most common way to easily get documents quickly. Nearly everyone has it on their computer. Don't have PDF? Need to update your PDF software? No problem. It's fast and easy to download it here for free.

Can I View Online Classes on Devices Other Than Computers?
Yes, the videos are optimized for mobile devices but we can't promise that they will play properly on every phone, PDA, or tablet. They should play on any modern desktop computer or laptop.

What Else Do I Need to Know?
Note that your credit card statement will show ClickBank as the vendor.

What is your return policy?
People love our resources. For more than two decades, we never got requests for returns so it seemed to make sense to make that our policy, so we did. That is why we offer free samples so you can check out our professional development resources before you order (click here). If you get a defective item, we will correct the problem immediately.

Where is the detailed ordering information for books, posters, and other products?
View ordering information for all our professional development resources here. View information on live professional development training workshops here. View information on bringing a live professional development workshop to your site here.