What is the shipping charge?
Shipping is $8 per order.

Where do I buy ebooks?
eBooks are purchased on the page where they are shown, not on our online order form. You can order by phone too. Call toll-free: 1-800-545-5736. You can also order ebooks by mail and fax. You can see all our ebooks by clicking here.

What do books cost?
All books are $15 each except for the Behavior Change Handouts books, which are $28 each.

Is your online order form safe?
Yes, it is completely secure but you are also welcome to call, fax or mail your order. Call toll-free to 1-800-545-5736. All our contact options are shown here (click).

Where is your catalog?
Click here. Or, call us or e-mail us to mail or fax it to you. Our contact information is available by clicking here.

What are ebooks?
They are books sent to you electronically. You can read and print the books within seconds. It's amazingly fast, and you get the whole book. There is no shipping charge for ebooks, and we provide outstanding customer care if you have any problems, but ebooks are really, really easy to buy and use. See for yourself. Try a sample here.

When do you ship?
Usually same or next day. We use UPS and provide free insurance and tracking for most orders.

How can I pay?
Mastercard, Visa, American Express, Discover, checks, purchase orders, Pay Pal.

What happens if I have a problem with my order?
We provide attentive, prompt customer service should you ever have difficulty. We care about you and will work with you to resolve any problems. Our toll free number is 1-800-545-5736. Call us. We'll help.

What is your return policy?
People love our books. For nearly two decades, we never got requests for returns so it seemed to make sense to make that our policy, so we did. That is why we offer free samples so you can check out our materials before you order (click here). If you get a defective item, we will correct the problem immediately.

Where is the detailed ordering information for ebooks?
View ebook ordering information here.