So How Does Ordering Actually Work?
1. You click on your choice of book to buy. Pick any audio book on this page.
2. A new page pops up and you see an order screen. Input your name, credit card, city, state and zip code, then click "submit."
3. Another page pops up with two links to your audio book. Click on either link to get audio book and start using it.

What if I Have Problems with My Audio Book or Need Help?
Click here to reach us. We absolutely stand behind our audio books and promptly respond to emails and calls. We normally reply the same day-- except for weekends and holidays. During Pacific time business hours, we usually reply within hours. We want you to be satisfied with your purchase and will help with any concerns you have. You can count on us.

Will You Accept Special Orders?
Simply contact us to tell us what you need, and we will do our best to help. We can combine audio books, ebooks and paperback books, and we can take your order by phone at 1-800-545-5736, and we can accept your purchase order or check. Just ask.

Can I Order Audio Books on this Site's Online Order Form
That's Meant for Products That Are Shipped?
Yes, instead of buying the audio book here, you can order with our online order form. Click here for that form. But, you won't instantly receive your audio books. They'll have to be sent to you via email. If you order audio books normally (here, on the page where they are shown), you receive them instantly. Our online order form is intended for products that require shipping. There will be a delay of about 10-24 hours for audio books bought using the online order form.

Can I Get Paperback Books or eBooks Instead of Audio Books?
Nearly all our books are available as audio, paper and ebooks. Paperbacks must be purchased using our online order form (click here.) Audio books and ebooks can be ordered on that form but they won't be received instantly (see preceding question). Click here for the menu for paperbacks. Click here for the menu for ebooks. You can also call in, fax, email, or mail your order. For help, call 1-800-545-5736 toll-free or use one of our other contact methods (click here).

Can I Really Listen to My Audio Book Instantly?
Once you place your order, you will be switched to a page that is your receipt. On that page are two links to your audio book. The first link lets you listen as soon as the book downloads to your computer. The download can take anywhere from a minute to ten minutes depending on the speed of your internet connection and computer. The second link can be used to download the book into your MP3 player, PDA or other device. You can save both the page and the file to your computer so you will always have it. Once the download is complete, you will always be able to immediately listen to the book.

Can I Save My Audio Book?
Simply click "File" then "Save as". You are granted permission to save as many copies as you need for own personal use. Our audio books are subject to copyright so you can't share, sell, save, or distribute copies for any other reason than your own personal use on your own personal computer and devices.

What Else Do I Need to Know?
Note that your credit card statement will show ClickBank as the vendor.

What is your return policy?
People love our books. For nearly two decades, we never got requests for returns so it seemed to make sense to make that our policy, so we did. That is why we offer free samples so you can check out our materials before you order (click here). If you get a defective item, we will correct the problem immediately.

Where is the detailed ordering information for "regular" books, posters, and recorded workshops?
View ordering information for paperback books, posters, and recorded workshops here.